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Start with the problem.

Enquiries are typically answered within one business day.

What to include.

Current state
What exists now and where it is failing.
Hard constraints
The privacy, network, policy, budget, or timing boundaries that cannot move.
Data available
What data exists, roughly how much, whether it is labelled, and who can approve its use.
Decision needed
The outcome or technical decision the work needs to support.

Sensitive source material is not required for an initial enquiry.